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Privacy Policy

Desolate Health (“the Company,” “we,” or “us”) respects your privacy and is committed to safeguarding personal information. This Privacy Policy (the “Policy”) explains how we collect, use, and protect information we may receive from visitors to our website, subscribers to our services, listeners of our podcast, business partners, and others with whom we interact in connection with our offerings.

This Policy applies to information you provide through our website (the “Site”), when you subscribe to our services, communicate with us, or otherwise engage with Desolate Health. It describes the categories of personal information we may collect, how that information may be used or disclosed, and the rights and choices available to you. Use of our Site is also governed by our Terms of Use.

1. Important Information About This Policy

We strive to be transparent about our data practices. However, we may revise or update this Policy periodically to reflect changes in our operations, legal requirements, or services. For this reason, we encourage you to review this Policy carefully and check back from time to time.

If you maintain an ongoing relationship with us and any information you have provided becomes inaccurate or outdated, please notify us so we can update our records. By accessing or using our Site, services, podcast, or social media channels—or by providing personal information—you consent to the practices described in this Policy. If you do not agree, please discontinue use of our Site and services.

2. No Doctor–Patient Relationship or Medical Advice

Use of this Site, our services, podcast, or social media platforms does not establish a doctor–patient relationship with Adam Saucerman or Desolate Health. Information provided through these channels is for general informational purposes only and should not be interpreted as personalized medical advice. Nothing on this Site should be relied upon as a substitute for consultation with a qualified healthcare professional. Always seek professional medical advice for your individual health needs.

3. Information We Receive

A. Personal Information

For purposes of this Policy, “personal information” means information that identifies, relates to, or can reasonably be associated with an individual. Categories of personal information we may collect include:

Individual contact information: first and last name, email address, mailing address, billing address, and telephone number

Business contact information: name, business email address, physical business address, billing address, and business phone number

Account information: usernames, passwords, membership details, content accessed, and related account data

Transactional information: purchase history, payment methods, payment details, and transaction records

Payment information: details associated with payment cards or financial accounts used for transactions

Marketing information: communication preferences, subscriptions, and engagement with promotional materials

Communications: emails, inquiries, messages, comments, calls, or other correspondence

Device and usage information: IP address, device identifiers, browser type, pages visited, referring URLs, and interaction data

We collect this information when you visit or navigate the Site, subscribe to memberships or newsletters, complete forms, listen to our podcast, engage with us on social media, complete transactions, or otherwise communicate with us.

We may aggregate or anonymize information so it no longer identifies you. We may also receive information from third-party sources or publicly available data.

B. Automatically Collected Usage and Device Information

Our Site uses cookies, log files, pixels, web beacons, and similar technologies to collect information about visitor activity. These tools help us personalize content, analyze traffic, monitor performance, and support marketing efforts. Disabling cookies may limit certain Site features.

We may also use third-party analytics tools such as Google Analytics. Information collected through these technologies may be combined with other personal information or aggregated with Site usage data.

C. Information from Social Media

If you interact with us on social media platforms, information you make publicly available may be visible to us and others. Social media platforms operate independently, and their privacy practices are governed by their own policies. We encourage you to review those policies before sharing information.

D. Information from Other Sources

We may obtain information from affiliated businesses, contractors, service providers, or third parties and combine it with information already in our possession to improve accuracy and better tailor our interactions.

4. How We Use Personal Information

We may use personal information to:

  • Provide, manage, and improve our services and memberships

  • Process transactions and payments

  • Communicate with you and respond to inquiries

  • Deliver newsletters and promotional communications (where permitted)

  • Optimize Site functionality and user experience

  • Conduct analytics, research, and service development

  • Detect and prevent fraud or security incidents

  • Comply with legal and regulatory obligations

  • Enforce agreements and protect our rights

5. Marketing Communications

Where permitted by law, we may send marketing or informational communications. You may opt out at any time using the unsubscribe link provided in the communication or by contacting us directly.

6. Disclosure of Personal Information

We may disclose aggregated or anonymized information for any lawful purpose. We may also share personal information with service providers, analytics partners, marketing vendors, professional advisors, regulators, or in connection with business transactions such as mergers or acquisitions, as permitted by law. We do not sell personal information.

7. Your Choices About Personal Information

You may opt out of marketing emails, manage cookie preferences through your browser settings, or decline to provide certain information. Please note that our Site does not respond to “Do Not Track” signals.

8. Third-Party Websites

Our Site may contain links to third-party websites. We are not responsible for the content or privacy practices of those websites.

9. California Privacy Rights (CCPA / CPRA)

California residents have specific rights regarding their personal information under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, “CCPA”).

Subject to certain exceptions, California residents have the right to:

  • Know the categories and specific pieces of personal information we have collected about them

  • Know the categories of sources from which personal information is collected

  • Know the business or commercial purposes for collecting, using, or disclosing personal information

  • Know the categories of third parties with whom personal information is shared

  • Access personal information we have collected

  • Request deletion of personal information we have collected

  • Request correction of inaccurate personal information

  • Opt out of the sale or sharing of personal information (note: Desolate Health does not sell personal information)

  • Limit the use or disclosure of sensitive personal information, where applicable

  • Not be discriminated against for exercising any CCPA rights

To submit a verifiable consumer request, California residents may contact us at
Adam.Saucerman@DesolateHealth.com

We may need to verify your identity before processing your request. Authorized agents may submit requests on your behalf where permitted by law, provided appropriate authorization documentation is supplied.

10. Virginia Privacy Rights (VCDPA)

Under the Virginia Consumer Data Protection Act (“VCDPA”), Virginia residents have rights concerning their personal data, subject to certain limitations.

These rights include the ability to:

  • Confirm whether we are processing your personal data

  • Access personal data we process about you

  • Correct inaccuracies in your personal data

  • Delete personal data provided by or obtained about you

  • Obtain a copy of your personal data in a portable and readily usable format

  • Opt out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects

Requests may be submitted by contacting:
Adam.Saucerman@DesolateHealth.com

If we deny your request, you may appeal our decision as permitted under applicable law.

11. Nevada Privacy Rights

Nevada law allows residents to opt out of the sale of certain personal information. Although Desolate Health does not sell personal information as defined by Nevada law, Nevada residents may submit a request to verify this status.

Requests may be submitted to:
Adam.Saucerman@DesolateHealth.com

12. Canadian Privacy Rights (PIPEDA)

For individuals located in Canada, Desolate Health complies with applicable privacy legislation, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”).

Canadian residents have the right to:

  • Access personal information held about them

  • Request correction of inaccurate or incomplete information

  • Withdraw consent for certain uses of personal information, subject to legal or contractual restrictions

Personal information may be transferred, stored, or processed outside of Canada, including in the United States, where it may be subject to foreign laws and lawful access requests by authorities.

Requests regarding personal information may be directed to:
Adam.Saucerman@DesolateHealth.com

13. European Union, United Kingdom, and Switzerland Privacy Rights (GDPR)

If you are located in the European Union, United Kingdom, or Switzerland, Desolate Health processes personal data in accordance with the General Data Protection Regulation (“GDPR”) and related laws.

You may have the following rights, subject to applicable conditions:

  • Right of access to personal data we hold about you

  • Right to rectification of inaccurate or incomplete data

  • Right to erasure (“right to be forgotten”)

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing based on legitimate interests or for direct marketing

  • Right to withdraw consent at any time where processing is based on consent

  • Right to lodge a complaint with a supervisory authority

Our lawful bases for processing personal data may include consent, contractual necessity, compliance with legal obligations, and legitimate interests.

To exercise GDPR-related rights, contact:
Adam.Saucerman@DesolateHealth.com

14. Children’s Privacy

This Site is not intended for children under the age of 16, and we do not knowingly collect personal information from children.

15. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the Internet is completely secure.

16. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy and to meet legal or regulatory requirements.

17. Updates to This Policy

We may update this Policy from time to time. Changes will be posted on this page with an updated effective date.

18. Contact Information

For questions regarding this Privacy Policy or our data practices, please contact us at:
Adam.Saucerman@DesolateHealth.com

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